How much are you paying for missed opportunities?
If your firm isn't handling calls properly, then you are turning business away. This is indisputable. A recent study into how law firms handle calls was particularly damning: 97% of firms fail to ask the prospect if they would like to make an appointment and only 61% of firms had someone available to speak to the caller. 85% of firms admitted they do not have a structured process for handling new business enquiries. Further, the researchers found that barely any firms attempted to establish a rapport with the caller. One way to improve this is by providing your staff with regular sales training, and another is enlisting the help of a third party call handling service.
Our guides cover:
- The key principles of generating business online
- Designing a great looking website that attracts and converts clients
- How to write and share great content that converts
- How to develop a visual identity for your firm
Don't miss out on new business - have your calls handled by an expert.
If you'd like to speak to us about how your firm can handle calls better, call us on 03333 442 722 and ask for Chris.
Call Handling services for Law Firms
It isn't easy to make the phone ring. If you are investing in your business and generating leads, you want them to be handled properly. Third party Call Handling services provide round-the-clock answering services and can assist in qualifying leads for you. We have a number of Call Handling partners and we'll advise you on which firm is right for you.
Your Law Firm Success™
We are a law firm growth consultancy with a track record of helping our clients generate business. Before beginning any project, we will have an in-depth Vision Meeting at which we establish your brand, your target market, your goals and everything else that will inform our approach to generating business for you.
We want your online presence to reflect who you are and what you do. We want it to look great and to be something you are proud of. However, our main objective is to ensure that it generates business for you. We want your website to be your best source of new business.
Everything we do is designed to help your firm grow. By working with us, you will:
- Increase your Turnover by getting more clients.
- Enhance your Brand by putting in place a brand-aligned online presence.
- Increase your Efficiency by pre-qualifying enquiries through the site.
- Future Proof your Firm by attracting better talent, attracting more clients and having a scalable strategy designed to support your firm's growth.