Our client, Billy Smith, Director of Onwards Answering, shares insights for law firms in respect of the importance of an effective call handling system for increasing your turnover (as first published on The Cashroom’s blog here)
The SRA have recently released a consultation paper on their 21/22 business plan. Key areas of work include, among other things, evaluating ongoing reform programmes, including Transparency Rules.
For many of us, the last year has gone in the blink of an eye. As lockdowns have come and gone, there has been a sense of limbo both personally and professionally. While time may have stood still, technology hasn’t. And neither have web design trends. If anything, the last year has accelerated our familiarity with, expectations of, and reliance on technology and the internet.
A new toolkit business has launched to help transform the way law firms and businesses in other sectors approach strategy and planning.
When was the last time you purchased something online?
From Amazon, Argos or John Lewis before the festive period perhaps?
Before you added the item to your basket, I bet that you looked at the reviews - or at the very least the number of stars the product had for its rating.
As the holiday approaches we would like to take this opportunity to inform valued clients and potential new customers of our Christmas opening hours - we will be closed from 5pm on Tuesday 22nd December and will reopen on Tuesday 5th January 2021.
With the news that a vaccine for Coronavirus is on the horizon, many businesses breathed a sigh of relief (or, at least, uttered a prayer of hope).
The UK is now in various states of lockdown, with the short to medium term prognosis uncertain. This article examines what we can learn from our original period of lockdown to protect our legal practices against future disruption.
Modern law firm marketing requires a website - we hope that goes without saying now! Some businesses can survive with only a social media presence. But, eventually, to take full control over design and content, you will need a website of your own.
The SRA has announced that they have re-commenced work to assess levels of compliance with the rules on price and service transparency following a temporary pause of this work during the early stages of the Covid-19 pandemic.
The majority of the UK’s 10,000+ law firms can be classed as small. According to the SRA’s definition,
In 2017, we made a set of predictions on the future of marketing for law firms. In this follow-up piece, we're going to look at these and see how close to the mark we got. We'll also look at what impact the unprecedented situation caused by Covid-19 had on them. Did it push us closer to the mark, or further away?
We first wrote about this topic in 2019. Back then, we noted that we were speaking to more law firms with in-house marketing staff than ever before. I have an in-house marketing background, and it was great to see law firms recognising the value and importance of specialist marketing support.
In the first of our Client Experience series, we’re focusing on making a great first impression. We’ll take a look at the importance of making a great first impression for any new client, and share some tips on how to optimise your process. Making every enquiry count.
Download our 6 step guide for solicitors to win new business from the internet, guaranteed. (2021 PDF Edition)
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